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Clinical Virtual Assistant & Business Support for Canadian Therapists, Counsellors & Healthcare Practices
A grounded approach to growth
Cedar Coast Collective provides clinical virtual assistant and business support for therapists, counsellors, and healthcare practices across Canada. We support the practical foundations of your work - administration, systems, and operations - so you can reduce overwhelm, create clarity, and build a business that supports sustainable growth. Our approach is thoughtful, relational, and grounded in respect for capacity, boundaries, and the realities of care-based work.
About Us
Cedar Coast Collective provides clinical virtual assistant and business support for Canadian therapists, counsellors, and regulated healthcare practices who need systems that feel steady, ethical, and sustainable.
Our work is grounded in the belief that businesses in the care and wellness space require support structures that are genuinely supportive. We take a thoughtful, relational approach to designing administrative systems, workflows, and behind-the-scenes administrative and operational support that honour your capacity, values, and long-term vision, while meeting the realities of complex clinical environments.
Cedar Coast Collective is informed by a background in yoga therapy and trauma-aware care, which shapes how we approach boundaries, communication, compliance, and practice operations within regulated healthcare settings. This lens guides how we support the practical, day-to-day foundations of your practice - so your business can run smoothly and sustainably, in alignment with how you actually work, without adding to your cognitive or emotional load.
Our Services
Clinical Virtual Assistant & Business Support
Explore our range of clinical virtual assistant and business support services designed to bring clarity to your operations and support sustainable growth. While much of our work supports regulated healthcare environments, we also partner with values-led businesses that benefit from the same thoughtful, systems-based approach - helping businesses run smoothly without unnecessary complexity or pressure.
Business Development & Systems
Strategic, sustainable business foundations
Business Development support is designed for practitioners who already have a clear direction and want help implementing and refining their systems.
This work focuses on hands-on support such as intake and onboarding setup, workflow and process implementation, practice management platforms (including Jane App), client tracking tools, and thoughtful website or systems updates.
Creative and communications support — including newsletters, blogs, and marketing materials — can be integrated to ensure your external presence reflects the systems and strategy already in place.
This offering supports steady progress, operational consistency, and follow-through — without overwhelming your capacity.
Business Advising
Coming Fall 2026
This offering is designed for practitioners and practice owners who want to step back and strengthen their operations at a strategic level.
Business Advising focuses on clarity, direction, and systems architecture — helping you understand what structures your practice actually needs, where friction or inefficiency is occurring, and how to align your operations with your capacity and long-term goals.
Work at this level may include practice assessments, systems mapping, workflow and client-journey strategy, platform and tooling recommendations, and decision-support around growth, staffing, or service evolution.
This is advisory-led work, grounded in realistic capacity and long-term sustainability. The focus is on designing clear, supportive systems and making informed decisions — not on day-to-day execution or content production.
Clinical
Virtual Assistant
Compliance-aware administrative support for regulated healthcare practices
Whether you are a Registered Clinical Counsellor, Psychologist, or other regulated healthcare provider, we offer clinical virtual assistant support that holds the administrative side of your work - so you can stay focused on client care.
Our Clinical VA and operations support is designed specifically for Canadian healthcare environments. Support includes compliance-aware assistance with booking and scheduling systems, client communication, intake and onboarding workflows, invoicing (including third-party funders), and continuity-supporting administrative processes. All work is grounded in clear boundaries, respectful communication, and a strong understanding of the responsibilities that come with clinical practice.
General
Virtual Assistant
Operational support for values-led businesses
Our General Virtual Assistant support provides thoughtful, practical assistance across the day-to-day operations of your business. This work is well suited to values-led practices and service-based businesses seeking reliable administrative support without unnecessary complexity.
Support may include scheduling and calendar coordination, project and task support, onboarding workflows, documentation and organization, data management, and other core administrative foundations that help your business run smoothly. Our approach is grounded in clear communication, respectful boundaries, and systems that reduce cognitive load - so you can stay focused on your core work with greater ease and peace of mind.
Personalized support rooted in presence-centred care designed to meet you where you are. Whether you're just starting out or deep into the work, we co-create systems and solutions that feel aligned and spacious.
Our Story
Cedar Coast Collective was created after I experienced cycles of stress and burnout and began asking a simple question: there has to be a more sustainable way to work. After stepping away from my role at the time, I pursued training in yoga therapy while continuing to work alongside local health and wellness clinics.
Through this work, I developed a deeper understanding of how nervous system strain shows up not only in the body, but in the way people work, make decisions, and relate to their responsibilities - particularly in care-based and high-demand professions. I began to see how misaligned systems, unclear boundaries, and constant operational pressure contribute to chronic overwhelm and burnout across many professional environments.
Cedar Coast Collective brings this understanding into practical, grounded business support. Today, my work focuses on helping therapists, counsellors, and values-led practitioners create business systems that feel steady, ethical, and sustainable. Alongside this, I share embodied practices through monthly newsletters to support long-term well-being - not as a requirement, but as an optional layer of support.
The intention is simple: to help people find clarity, reduce overwhelm, and build businesses that align with how they actually want to work and live.
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Angie Lamb
Founder & Business Support Specialist
Join Our Collective
Cedar Coast Collective is growing, and we’re currently seeking compassionate, detail-oriented contractors to join our team. We’re especially looking for collaborators with experience in soft marketing (think: newsletters, social media, and brand-aligned content creation) and medical or mental health–focused virtual assistant support. If you have a background in healthcare, wellness, or creative services - and value thoughtful communication and calm, client-centered systems - we’d love to hear from you.
Client Stories
Discover how Cedar Coast Collective has made a positive impact on the success & well-being of our clients.
Alicia Keats
"Angie was thoughtful, creative, kind, and efficient. My trust in her capabilities was immediate, and she never let me down. I am so grateful for all that she did and will never forget the impact she made on my business. I am so grateful I had the opportunity to be impacted by her and cannot recommend her enough."
Tim Furness
"I've had the pleasure of working with Angie Lamb, developing and maintaining our recruitment pipeline, and she has been instrumental in revitalizing this process! Her natural ability to connect with candidates while maintaining professional standards has significantly improved our hiring outcomes.
Beyond recruitment, Angie consistently demonstrates remarkable attention to detail in all administrative tasks. She anticipates needs before they arise and delivers solutions with efficiency and care.
I wholeheartedly recommend Angie for any role requiring strong interpersonal skills, organizational excellence, and a proactive approach to problem-solving. She has been an invaluable asset to our team, and any organization would be fortunate to work with her!"
Brandon Strap
"Angie demonstrates impressive efficiency and reliability, consistently delivering helpful solutions to a wide range of tasks and inquiries. She learns quickly and adapts over time becoming more attuned to our companies preferences and workflow."
Michelle Gostlin
"We met Angie a few years ago when we were looking to scale up our business to the next level. She was very helpful in creating sales and promotional materials that fit our brand. We were looking for a very specific theme and she accomplished that. She was very easy to work with and I would recommend hiring her.”
Jennifer Ungaro
"Thank you so much for everything you contributed during our time working together. Your organization, creative eye and reliability had me feeling so confident and grateful to be working with you. I truly appreciated the care and attention you put into every task. It did not go unnoticed."